Privacy Policy

Last updated: March 26, 2026

What We Collect

When you use GiftMsg, we collect:

• Recipient names and delivery addresses (to send your gifts)
• Phone numbers (for delivery updates, if provided)
• Email addresses (for digital gift card delivery)
• Card messages you write
• Conversation history with our AI assistant

How We Use It

Your information is used solely to fulfill your gift orders. We share recipient details only with our delivery partners (florists, card printers, gift card providers) as needed to complete your order.

Payments

All payments are processed securely through Stripe. We never see, store, or have access to your credit card number, CVV, or expiration date.

Data Retention

We retain order data and conversation history to provide you with order tracking and history. You can request deletion of your data at any time by contacting us.

Third-Party Services

We use the following services to fulfill orders:

• Florist One (flower delivery)
• Handwrite.io (handwritten cards)
• Tremendous (digital gift cards)
• Stripe (payment processing)
• Twilio (SMS notifications)

Contact

Questions about your privacy? Email us at hello@giftmsg.ai.