Privacy Policy
Last updated: March 26, 2026
What We Collect
When you use GiftMsg, we collect:
- Recipient names and delivery addresses (to send your gifts)
- Phone numbers (for delivery updates, if provided)
- Email addresses (for digital gift card delivery)
- Card messages you write
- Conversation history with our AI assistant
How We Use It
Your information is used solely to fulfill your gift orders. We share recipient details only with our delivery partners (florists, card printers, gift card providers) as needed to complete your order.
Payments
All payments are processed securely through Stripe. We never see, store, or have access to your credit card number, CVV, or expiration date.
Data Retention
We retain order data and conversation history to provide you with order tracking and history. You can request deletion of your data at any time by contacting us.
Third-Party Services
We use the following services to fulfill orders:
- Florist One (flower delivery)
- Handwrite.io (handwritten cards)
- Tremendous (digital gift cards)
- Stripe (payment processing)
- Twilio (SMS notifications)
Contact
Questions about your privacy? Email us at hello@giftmsg.ai.